Three days ago, I happened to be walking along St Michael road in Westlands and walked on a pavement with sewer steps. This is the recommended pedestrian walkway in this road. The maintained sewer step collapsed which caused me to break my leg. As I type this I am deeply thinking on steps to kake and sue them.

I recently purchased a bag after seeing it online where it was described as of high quality. However,upon receiving the the bag I noticed that it lacked the advertised feature and differed in appearance.

They sent a promotional text "Special Deal EXPIRING in 5 HOURS! Get 20Mbps at Ksh 800 NOW. Pay to AC 1053978 via Mpesa paybill 320320." I immediately called customer care twice to confirm, and followed up with WhatsApp message, they confirmed the promotion, after doing payment... I was only offered 10mbps, none of the customer care were answering my question and very unhelpful

My Faiba's data package is not as flexible compared to other ISPs.

During my journey from JKIA to my residence using BCD, I was disappointed to find the seats in an untidy condition. Additionally, the driver appeared indifferent to the situation.

The attendant was rude and kept on looking at their phone

I bought tokens 3 days ago and I haven't received upto now.

If I compare the services from other local courier companies,G4S courier services tend to be more expensive in terms of the services they offer.

Was disappointed when I visited this place was referred by a friend but then the whole day there were no services offered and no one bothered to inform us of anything. I think communication is key.

You should add as many tellers as you can so that there won't be delays

Today Ena coach delayed to send me a notification message of my parcel arrival. Kindy check on your systems

Today Ena coach delayed to send me a notification message of my parcel arrival. Kindy check on your systems

Carrefour Kisumu CBD Lack of enough tellers withing the Supermarket causes Unnecessary delays in services especially during payments. They need to pull up and have atleast two or three tellers .

When I traveled with Kenya Airways (KQ) to Kisumu last month, I was informed that refreshments would not be provided due to the short flight duration. I followed up with the cabin crew, who confirmed that refreshments are no longer served on domestic flights. I found this surprising, especially considering the fare costs. These small touches significantly enhance passenger comfort and overall experience, yet they seem to have been overlooked.

During peak times like rush hours or bad weather,Bolt apply surge pricing,making the ride more expensive than expected ,personally I experienced this last week.