I sent more than 10,000 kshs to the wrong number.Tried to cancel the transaction but to no avail.Minutes later I give a call to one of the ladies and she was very rude to me and had the guts of informing me that it wasn't their case but I go report to the police.My money has never been recovered to date.If there was another option for another company, I would move.I guess most can relate to my story.