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Salvor
November 30, 2024 at 11:54 PM
Status: active
Short charging
They sent a promotional text "Special Deal EXPIRING in 5 HOURS! Get 20Mbps at Ksh 800 NOW. Pay to AC 1053978 via Mpesa paybill 320320." I immediately called customer care twice to confirm, and followed up with WhatsApp message, they confirmed the promotion, after doing payment... I was only offered 10mbps, none of the customer care were answering my question and very unhelpful
Sammy Fwaga
November 30, 2024 at 11:54 PM
Hi Salvor, it’s unfortunate you got this kind of treatment as a customer.
Sammy Fwaga
November 30, 2024 at 11:54 PM
Hi Salvor, it’s unfortunate you got this kind of treatment as a customer.